Shipping Policy for CameraNitoPro Shop

Effective Date: January 15, 2025

At CameraNitoPro, we aim to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the shipping methods, fees, and delivery times for orders placed through our website.

1. Shipping Methods and Delivery Times

We offer various shipping options to meet the needs of our customers. Shipping times may vary depending on the shipping method selected and your delivery location.

  • Standard Shipping: Delivery typically takes 5-7 business days within the U.S.
  • Expedited Shipping: Delivery within 2-3 business days for faster delivery (additional charges may apply).
  • International Shipping: Delivery times vary depending on the destination country. Customs processing and local postal services can affect delivery time.

Please note that all delivery times are estimates and may be subject to delays due to weather conditions, holidays, or other unforeseen circumstances.

2. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and the delivery address. The final shipping cost will be displayed before you confirm your order.

  • Free Shipping: We may offer free shipping promotions for qualifying orders, which will be clearly indicated during checkout.
  • Shipping Fees: For orders that do not qualify for free shipping, the shipping fee will be calculated based on the total weight of your order, the shipping method chosen, and the destination address.

3. Shipping Restrictions

  • Domestic Shipping: We ship to all U.S. addresses, including Alaska, Hawaii, and U.S. territories.
  • International Shipping: We also offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. Customs duties, taxes, and other charges may be applicable in the destination country and are the responsibility of the customer.

Currently, we do not ship to P.O. Boxes or APO/FPO addresses.

4. Order Processing

  • Order Confirmation: After you place your order, you will receive an order confirmation email. This is not an indication that your order has been shipped, but rather that we have received your order.
  • Processing Time: Orders are generally processed within 1-2 business days after receiving the order confirmation. Orders placed on weekends or holidays may take longer to process.
  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if applicable). You can use this tracking number to monitor the status of your delivery.

5. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be modified or canceled. If the order has not yet shipped, we will make every effort to accommodate your request.

6. Damaged or Lost Shipments

  • Damaged Items: If your order arrives damaged or incomplete, please contact our customer service team immediately at info@cameranitopro.com. We may require you to provide photographic evidence of the damage, and we will assist you with arranging a replacement or refund.
  • Lost Shipments: If your order has been marked as delivered but you have not received it, please contact the carrier directly to resolve the issue. If you are unable to resolve the issue with the carrier, please contact us, and we will investigate the matter further.

7. Customs and Import Duties (International Orders)

For international orders, please note that customs duties, taxes, and import fees may be applied once the shipment reaches the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.

We recommend contacting your local customs office for more information on applicable fees before placing your order.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. If an incorrect address is provided, resulting in the package being undeliverable or returned to us, the customer will be responsible for any additional shipping costs to resend the order. Please double-check your shipping address before submitting your order.

9. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact our customer service team: